Hi, I’m Ray 👋

15+ years of experience creating meaningful digital experiences, bridging humanity and business goals. Using design to inspire meaningful change—one pixel at a time...

Experience Design Manager at Thinkific

Thinkific

Successfully validated customer needs and aligned design deliverables with stakeholder expectations by identifying the most appropriate solution for a high business impact.

Thinkific +

I crafted a customer-centric product strategy through the utilization of in-depth generative research, driving positive change across numerous business initiatives.

BuildDirect

Leveraging data and industry benchmarks, I successfully identified impactful and meaningful improvements for both the customer and company, while breaking down department silos using design thinking process.

Placar

I honed my design process to thrive in a fast-paced, agile environment, and leveraged design as a tool to drive alignment and identify new opportunities.

Training - Nielsen Norman Group

Analytics and User Experience

Becoming a UX Strategist

Design Tradeoffs and UX Decision Frameworks

Being a UX Leader: Essential Skills for Any UX Practitioner

Managing User Experience Strategy

Measuring UX and ROI

Persuasive and Emotional Design

User Research Methods: From Strategy to Requirements to Design

How to Interpret UX Numbers: Statistics for UX

Facilitating UX Workshops

Discoveries: Building the Right Thing

Ray Santos

For any further info or if you would just like to
reach out to me and say hi.

Vancouver, BC - Canada
Contact: renanfscanada@gmail.com
Instagram: @renanfsdesign
Linkedin: @renanfsdesign

Design and content  ©Ray Santos 2023